Terms of service

Terms of Service

Last Updated: October 12, 2026

1. Overview

Welcome to DAYLO. This website and online store are operated by Daylo Labs LLC under the DAYLO brand. Throughout this website, the terms “DAYLO,” “we,” “us,” and “our” refer to Daylo Labs LLC.

These Terms of Service govern your access to and use of getdaylo.com, including purchases, products, services, and related website features.

Our store is powered by Shopify, which provides the e-commerce infrastructure supporting our online operations.

By accessing our website or placing an order, you agree to these Terms of Service, subject to applicable consumer protection laws. Please review our Privacy Policy, Shipping Policy, and Return and Refund Policy.

2. Eligibility and Acceptable Use

To place an order, you must be legally capable of entering into a binding purchase agreement.

You agree to provide accurate billing, shipping, payment, and contact information.

You may not use our website for unlawful activities, fraudulent purchases, unauthorized account access, interference with website security, or infringement of intellectual property rights.

You are responsible for maintaining the confidentiality of your account credentials.

3. Product Information and Dietary Supplement Disclaimer

DAYLO offers dietary supplements intended to support everyday wellness.

Customers are responsible for reviewing product descriptions, ingredients, Supplement Facts, directions, and warnings before purchasing or using products.

Information provided on our website is for general educational and informational purposes and does not constitute professional medical advice, diagnosis, or treatment.

Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.

Consult a qualified healthcare professional before using supplements when appropriate, especially if you are pregnant, breastfeeding, taking medication, or managing a medical condition.

Individual experiences and results may vary. DAYLO does not guarantee specific health outcomes.

We strive for accurate product descriptions and images. Minor differences in packaging or screen colors may occur. Nothing in this section limits your rights concerning defective or misrepresented products.

4. Pricing, Payments, and Taxes

All prices are displayed in the currency indicated at checkout.

Product prices, promotions, and availability may change without prior notice for future purchases.

Applicable shipping charges and taxes will be displayed during checkout.

By completing a purchase, you authorize payment of the amount shown at checkout through your selected payment method.

We will not increase the amount charged for an existing order without your agreement.

5. Order Acceptance and Cancellation

Orders are subject to product availability and payment verification.

DAYLO may decline or cancel orders involving suspected fraud, unauthorized transactions, inventory shortages, or material pricing errors.

If we cancel an order after receiving payment, the amount paid for the canceled order will be refunded.

Customers should contact us promptly to request changes or cancellation. Requests may depend on the order's fulfillment status.

6. Shipping and Delivery

DAYLO ships to eligible destinations specified in our Shipping Policy.

Processing times, estimated delivery windows, shipping charges, and applicable restrictions are explained in our Shipping Policy.

Delivery estimates are not guaranteed arrival dates unless expressly stated.

If shipment is delayed beyond the applicable timeframe, customers will receive the notices and cancellation or refund options required by law.

7. Returns and Refunds

Returns and refunds are governed by our published Return and Refund Policy.

Eligible return requests may be submitted within 30 days of delivery, subject to the conditions stated in that policy.

For change-of-mind returns, dietary supplements generally must remain unopened, unused, and in their original packaging with safety seals intact.

Damaged, defective, incorrect, or otherwise problematic orders will be reviewed separately in accordance with applicable law.

Customers must contact DAYLO for return authorization and the correct return address before sending products.

Nothing in these terms limits mandatory consumer rights.

8. Intellectual Property

The DAYLO name, brand identity, logos, original text, graphics, product photography, and other proprietary website materials are owned by Daylo Labs LLC or used with appropriate permission.

Unauthorized commercial reproduction, distribution, or use that infringes applicable intellectual property rights is prohibited.

Nothing in these terms restricts uses permitted by applicable law.

9. Third-Party Services

Our website may integrate with third-party services, including payment processors, fulfillment providers, and Shopify.

Third-party websites and services may maintain their own terms and privacy policies.

DAYLO is not responsible for content or practices on websites outside our control, but our use of service providers does not remove our obligations to customers under applicable law.

10. Privacy and Data Protection

Customer information is processed in accordance with our Privacy Policy and applicable privacy laws.

Information may be used to process transactions, fulfill purchases, provide customer support, maintain website security, and conduct authorized marketing activities.

Customers should not submit payment card numbers, passwords, or other sensitive credentials through ordinary email or website contact forms.

11. Website Availability and Accuracy

We work to maintain accurate product information and reliable website operation.

Occasional interruptions, technical errors, or maintenance may occur.

We may correct errors and update website content. If a correction materially affects an existing purchase, we will notify the affected customer and provide appropriate remedies.

Nothing in these terms excludes rights or remedies that cannot legally be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, DAYLO is not responsible for losses arising solely from unauthorized website use, third-party service interruptions outside our reasonable control, or circumstances for which we are not legally responsible.

This provision does not limit liability for fraud, willful misconduct, defective products, violations of mandatory consumer protection laws, or other liability that cannot legally be excluded or restricted.

13. Changes to Terms

DAYLO may update these Terms of Service to reflect changes in operations, products, services, or legal requirements.

Updates will be published on our website with a revised date.

Changes will not retroactively remove rights associated with previously completed purchases. Any additional notice required by applicable law will be provided.

14. Contact Information

Questions concerning these Terms of Service, orders, or customer support may be directed to:

Business Name: Daylo Labs LLC
Brand: DAYLO
Website: https://getdaylo.com
Support Email: support@getdaylo.com
Alternative Email: daylolabsllc@gmail.com
Phone: